Real fixes for common issues. We keep track of what breaks and how to solve it — so you don't have to search through forums at midnight.
Last week's iOS update broke background sync for about 40% of our clients. The issue isn't obvious — it only shows up when users have low power mode enabled and location services running.
We found the problem buried in Apple's new battery optimization protocol. Here's what changed and how to fix it without rolling back your entire build.
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Google changed how apps handle notification channels. If your users aren't getting alerts, check your manifest file first. We've seen this affect apps that haven't updated their target SDK in the past six months.
Three clients reported excessive battery usage after updating to version 4.2. The culprit was a background service that wasn't properly throttled. Quick fix available.
Some Samsung phones running One UI 6 got stuck in a login loop. Turns out it's related to how the system handles biometric authentication. We've patched it and rolled out an emergency update.
Layla Fawzi, Mobile Support Lead
Most app crashes aren't random. After handling support tickets for three years, I've noticed patterns. The same issues pop up every time there's an OS update or when developers rush a feature release.
What frustrates me is how often these problems could be caught earlier. Simple testing on real devices — not just emulators — prevents about 70% of the issues we see. The other 30% are usually OS-level changes that nobody could predict.
If your app suddenly starts acting weird after you didn't change anything, check what updated on the device side. That's where the problem usually hides.
Users complaining that changes on one device don't show up on another? Check your sync interval settings first. If that looks fine, the problem might be with how your app handles network switches.
Performance issues on older hardware usually mean something's hogging the main thread. Heavy image processing or database queries that weren't optimized properly.
Random logouts are annoying and usually point to token expiration issues or problems with how your app handles session persistence. Sometimes it's as simple as the OS clearing app data to free up space.
When buttons don't respond or scrolling feels broken, it's often related to gesture conflicts or z-index issues. Touch targets that are too small or overlapping elements can cause this too.