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Bellarex

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We Keep Your Apps Running Better

Mobile applications need attention. Regular updates, bug fixes, performance tuning. That's where we come in.

Since launching in Alexandria back in 2018, we've worked with businesses across Egypt who needed someone to handle the technical side of their mobile apps. Not the flashy launch part — the ongoing work that keeps things stable. Updates break features. Operating systems change requirements. Users report bugs at odd hours. We handle that stuff so your team can focus on what matters to your business.

How We Got Here

2018 — Starting Small

Two developers working from a shared office space. Our first client had an e-commerce app that kept crashing during checkout. Spent three months fixing it, then they asked us to stick around for maintenance. That's when we realized there was real demand for this kind of support.

2021 — Finding Our Focus

By this point we'd tried building apps from scratch, but honestly? We were better at fixing and maintaining them. Made the decision to specialize in mobile app support exclusively. Lost some clients who wanted full development, but gained clarity about what we actually do well.

2024 — Building Systems

Started documenting everything. Created proper monitoring systems, response protocols, update schedules. Brought on specialists who knew iOS and Android inside out. Opened our Alexandria office properly instead of working from cafes and home offices.

2025 — Where We Are Now

Supporting 47 active mobile applications across retail, services, and education sectors. Team of twelve people who actually care about app stability. Still based in Alexandria, still focused on doing one thing properly instead of promising everything.

Technical workspace showing mobile app development and testing environment
Team collaboration session reviewing app performance metrics

Who Actually Does The Work

Small team. Everyone knows what they're doing. No hierarchy drama or corporate structures — just people who fix apps and respond when things break.

Rashid Nawar, Technical Lead at Bellarex

Rashid Nawar

Technical Lead

Spent eight years working for software companies before joining us in early 2022. Handles the complicated backend integrations and API issues that make apps stop working. Previously worked on banking applications, which taught him to be thorough about testing before pushing updates.

Salma Erian, Support Operations Manager at Bellarex

Salma Erian

Support Operations Manager

Been with us since 2020. Manages the support schedule and makes sure someone's always available when apps have issues. Used to work in customer service for a telecom company, so she's good at explaining technical problems in ways that make sense to non-technical clients.

What Guides Our Work

These aren't corporate values printed on a poster. They're the practical principles we follow when maintaining apps and dealing with problems.

Response Time Matters

Apps break at inconvenient times. We commit to responding within four hours during business days, two hours for critical issues. Not fixing it — that depends on complexity — but acknowledging the problem and starting work.

Test Before Pushing

Every update gets tested on actual devices before it goes live. Sounds obvious, but you'd be surprised how many issues happen because someone skipped testing on older Android versions or specific iOS configurations.

Document Everything

When we fix something, we write down what broke and how we fixed it. Makes future problems easier to solve and helps clients understand what happened without drowning them in technical jargon.

Be Honest About Limits

Sometimes a client's app needs a complete rebuild, not just maintenance. We'll tell you that instead of taking your money for endless patches. Better to be straightforward than waste everyone's time on unfixable problems.

Modern IT workspace showing app monitoring and maintenance systems

Need Someone to Handle Your App?

If your mobile application needs regular maintenance, updates, or someone to fix things when they break, we should talk. No sales pressure — just a conversation about whether we're a good fit.

Get In Touch